'Adverse events among hospitalised patients' by M. Zegers is an essential read for understanding and mitigating adverse events in healthcare. This book offers in-depth analysis and practical solutions, making it invaluable for professionals and policymakers alike.
'Crossing the Quality Chasm' by the Institute of Medicine is a critical analysis of the U.S. healthcare system, offering a strategic framework for improving care quality. Essential for healthcare professionals and policymakers.