'Operations and Process Management' by Alistair Brandon-Jones is an essential guide for mastering the art and science of improving organizational processes. Ideal for students and professionals alike, this book combines theory with practical insights to foster operational excellence.

'Software Process Improvement' by Sami Zahran is an essential guide for enhancing software development processes, offering practical strategies and insights for professionals aiming to achieve excellence in software engineering.

This book explores the integration of ISO 9001 and Six Sigma in healthcare, offering insights into improving quality and efficiency. A must-read for professionals seeking to enhance healthcare delivery.