Q. Dibeehi's 'Customer Experience' is een essentiële gids voor het creëren van betekenisvolle klantinteracties, boordevol inzichten en praktische strategieën voor professionals.

'Crowning the Customer' by Feargal Quinn is a must-read for anyone passionate about delivering outstanding customer service. Drawing on decades of experience, Quinn offers timeless insights into making customers feel valued and building a loyal clientele. This book is a treasure trove of strategies for businesses aiming to stand out through exceptional service.